Amaïs' Village — Frequently Asked Questions
Thanks for visiting Amaïs' Village. This space is all about support, inclusion, and building community for autistic children and their families. Below you'll find answers to common questions about our programs, events, and how to get involved.
Still have questions we didn’t answer?
Reach out to us anytime at 📩 support@amaisworld.com
What is Amaïs' Village?
Amaïs' Village is the nonprofit branch of Amaïs' World — a place of support, inclusion, and action. It’s where families raising autistic children can find resources, connection, and real help beyond awareness.
How do you support families?
We’re currently building impactful programs including:
- Local community events
- Parent support Circles
- Resource drives
- Sensory- friendly rooms
Are donations tax-deductible?
Amaïs' Village has filed for 501(c)(3) status and is awaiting approval. Once approved, donations will be tax-deductible in accordance with U.S. law. We appreciate your support!
What is your EIN?
Our Employer Identification Number (EIN) is 39 -2546004. This number is used for tax and legal purposes to identify our organization.
Where does my donation go?
Donations to Amaïs' Village directly support our mission to create sensory-friendly spaces and provide resources for autistic children and their families. Your generosity helps fund sensory room setups, resource drives, educational materials, and ongoing programs that make a real difference in the lives of the community we serve. Every dollar helps us build a more inclusive and supportive environment for all minds.
📦 Orders & Customer Support
How long does shipping take?
Orders typically ship within 3–5 business days. Delivery usually takes 7–12 business days depending on your location. You’ll receive a tracking number once your order ships.
What if I need help with an order?
Email us at support@amaisworld.com with your order number. We're happy to help!
What if my item arrives damaged or incorrect?
If your order is damaged or incorrect, email us within 7 days of delivery. Include your order number and clear photos of the item, and we’ll send a replacement at no cost.
Do you accept returns or exchanges?
Because every item is made to order, we do not accept returns or exchanges unless the item is damaged or incorrect. Please double-check all sizes and details before placing your order.
📚 Books
Amaïs' Village Books
Amaïs' Village creates books specifically for parents and caregivers, offering support and encouragement. Our upcoming book, Spiritual Vitamins & Nutrients for Special Needs, is coming soon and is designed to uplift and guide families on their unique journeys.
© 2025 Amaïs’ Village. All rights reserved. All book titles, content, and materials are protected by copyright and may not be used or reproduced without permission.
Thank you for supporting our mission through our books!
Are your books available in physical or digital format?
Our upcoming book will be available in paperback, with a digital version offered as well.
Who do I contact if I ordered a book?
If you have any questions or need assistance with your book order, please reach out to us directly through our contact page or email. We’re here to help make sure you have a great experience with Amaïs’ Village books.
What is your return policy?
We want you to be happy with your purchase. If you have any issues with your book order, please contact us within 30 days of receiving it. We’ll work with you to provide a replacement, exchange, or refund to make things right.
Can I leave a review?
Yes! Reviews help us reach more families and spread awareness. Once the book is available, you can leave a review on the retailer’s site.